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Order & Shipping Information
At www.branded.net customer satisfaction is what counts. All purchases are processed with full extensive care to meet our customers’ needs. Once we receive your order, it will go through our quality control procedure at our warehouse division, so you receive the best in quality item. All orders come with free luxury gift wrap.

Making a purchase with us is easy. Simply follow the below instructions to successfully complete your order:

Shop by browsing through our products by brand, category or by Price.

Click on the product image to access the individual item's product page where you will view the full product description including size details.

Add your selection to your shopping cart by clicking on the 'Add to Cart' button on the product page.

To continue shopping press the 'Return Back' button and repeat the above instructions again. To proceed to the checkout press the 'View Basket' button.

Review the items you have chosen in your shopping cart. To delete an item from your shopping cart, click on the 'X' button. Select your country billing & shipping destination and press the 'Change' button.

Press the 'Continue' button to proceed to the login stage of the checkout and to finalize payment details for your order.

Once you have completed the order stage, you will receive an acknowledgement email stating that we have received your order. This will include an order identification number, where you will be able to track the process of your order by login to your account on our web site. We will then start to process your order.

Payment Security Information
We will conduct a payment security verification procedure, allowing us to prevent and filter out any fraudulent orders (this may delay your order). Please note we only deliver to the card holder's name and billing address (the name & address as shown on your card statement). Any orders we receive with a different name and billing address will be cancelled.

For added confidence in shopping online with branded.net and to increase the security of Internet transactions, we have introduced 3D-Secure - Verified by Visa & MasterCard Secure Code. 3D Secure is the latest fraud prevention initiative launched by the card schemes as a more secure method for authenticating the cardholder at the time of the transaction.

To use the 3D Secure service, you must first register with your card issuer (please note certain card issuers may allow you to register to the 3D Secure scheme on our web site). Once you have registered you will be automatically prompted at the checkout to provide your 3D Secure password each time you make a purchase. This means that even if someone knows your card number, they will be unable to complete a purchase without your 3D Secure password.

For further information on the 3D-Secure schemes please click on the below links:

Branded (www.branded.net) reserves the right to cancel orders containing information that cannot be verified.

Once your payment has successfully cleared the payment security verification procedure you will receive an email notice.

We will charge your credit/debit card once your order has been dispatched from our warehouse. A dispatch email will be sent to you advising your order has been sent.

Please Note - We no longer provide the delivery tracking reference number on any order, this is due to new security measures introduced.

All prices shown on our web site are in British Pounds (UK Sterling).

All prices include VAT. In case the value added tax changes, we will change our prices accordingly.

Shipping Information
Once your order has cleared the payment stage our warehouse will process your order through our quality control procedure. Your order will be packed in secure and appropriate packaging, ready for dispatch.

Depending on the destination of your order, we use various courier services. Please see below for our shipping rates and shipping timescale.

All express next day delivery orders we receive from Monday to Friday before 11am will be processed on the same day for a next day delivery before 1pm (excluding any Bank Holiday). Any orders we receive on Saturday and/or Sunday will be processed on the following Monday. All orders received on any Bank Holiday will be processed on the next working day.

All express next day deliveries to the UK will be charged a £12.00 delivery charge.

All standard deliveries to the UK will be charged a £8.00 delivery charge. Please allow 2-3 days for delivery.

All deliveries to Europe will be charged a £16.00 delivery charge. Please allow up to 7 days for delivery.

All deliveries to the rest of the world will be charged a £18.00 delivery charge. Please allow up to 14 days for delivery.

The above delivery timescales are an approximate guide only. These timescales are based on information which our couriers have advised on. Usually from past experience most orders are delivered within these timescales.

If nobody is available to sign for the delivery when it arrives at your billing delivery address, then a calling card will be left at the address with the phone number to call to arrange a re-delivery. Please note before the goods are handed to the recipient, the original calling card is needed along with proof of identification and signature will be required.

If re-delivery is attempted without success on a further occasion, the order will be returned back to us.

If an order has been lost or stolen whilst in transit, we will instruct a full investigation to be carried out by the courier company. No refund or replacement item will be sent until the investigation has been carried out and the claim has been approved by the courier company.

For enquires regarding deliveries, please contact us at info@branded.net and remember to include your order ID number.

Alternative Payment Methods
We also accept payments via fax order, cheque or postal order via post and bank transfer. You can process all the payment methods online, simply add your item(s) to your shopping cart and proceed to the check out. There you will have the option to select the payment method you prefer or alternatively please click here. If you choose to send a cheque or postal order payment, please allow up to 7 to 10 working days for your payment to clear.

Important Information for International Customers
All non UK residents can only pay via bank transfer.
Any orders that are shipped outside of the EC (European Community) may occur additional charges due to import taxes & duties by your countries customs. Branded (www.branded.net) do not have any control over any additional charges which may occur. Branded (www.branded.net) will not be responsible in paying or contributing to any additional charges which may occur due to import taxes & duties.

We advise all International customers that all purchases will be completed in GBP (£ - UK Sterling). All International customers should check with their card issuer company the daily exchange rate before placing any orders. Although we monitor and update currency exchange rates on a daily basis different card companies charge different various rates for foreign currency purchase. Branded (www.branded.net) will not be responsible in paying or contributing to any additional charges which your card issuer company may additionally charge you.



... information regarding the branded.net shipping policy


Order & Shipping Information At www.branded.net customer satisfaction is what counts. All purchases are processed with full extensive care to meet our customers’ needs. Once we receive your order, it will go through our quality control procedure at our warehouse division, so you receive the best in quality item. All orders come with free luxury gift wrap. Making a purchase with us is easy. Simply follow the below instructions to successfully complete your order: Shop by browsing through our products by brand, category or by Price. Click on the product image to access the individual item's product page where you will view the full product description including size details. Add your selection to your shopping cart by clicking on the 'Add to Cart' button on the product page. To continue shopping press the 'Return Back' button and repeat the above instructions again. To proceed to the checkout press the 'View Basket' button. Review the items you have chosen in your shopping cart. To delete an item from your shopping cart, click on the 'X' button. Select your country billing & shipping destination and press the 'Change' button. Press the 'Continue' button to proceed to the login stage of the checkout and to finalize payment details for your order. Once you have completed the order stage, you will receive an acknowledgement email stating that we have received your order. This will include an order identification number, where you will be able to track the process of your order by login to your account on our web site. We will then start to process your order. Payment Security Information We will conduct a payment security verification procedure, allowing us to prevent and filter out any fraudulent orders (this may delay your order). Please note we only deliver to the card holder's name and billing address (the name & address as shown on your card statement). Any orders we receive with a different name and billing address will be cancelled. For added confidence in shopping online with branded.net and to increase the security of Internet transactions, we have introduced 3D-Secure - Verified by Visa & MasterCard Secure Code. 3D Secure is the latest fraud prevention initiative launched by the card schemes as a more secure method for authenticating the cardholder at the time of the transaction. To use the 3D Secure service, you must first register with your card issuer (please note certain card issuers may allow you to register to the 3D Secure scheme on our web site). Once you have registered you will be automatically prompted at the checkout to provide your 3D Secure password each time you make a purchase. This means that even if someone knows your card number, they will be unable to complete a purchase without your 3D Secure password. For further information on the 3D-Secure schemes please click on the below links: Click here for Verified by Visa Click here for MasterCard Secure Code Branded (www.branded.net) reserves the right to hold on to orders for review. Branded (www.branded.net) reserves the right to cancel orders containing information that cannot be verified. Once your payment has successfully cleared the payment security verification procedure you will receive an email notice. We will charge your credit/debit card once your order has been dispatched from our warehouse. A dispatch email will be sent to you advising your order has been sent. Please Note - We no longer provide the delivery tracking reference number on any order, this is due to new security measures introduced. All prices shown on our web site are in British Pounds (UK Sterling). All prices include VAT. In case the value added tax changes, we will change our prices accordingly. Free Luxury Gift Wrap All items are individually wrapped in luxury soft tissue paper & luxury satin ribbon (ideal for gift use). Small & medium size items come in a luxury Branded.Net signature gift bag. Orders with larger items will come in a luxury Branded.Net signature gift presentation box. Shipping Information Once your order has cleared the payment stage our warehouse will process your order through our quality control procedure. Your order will be packed in secure and appropriate packaging, ready for dispatch. Depending on the destination of your order, we use various courier services. Please see below for our shipping rates and shipping timescale. All express next day delivery orders we receive from Monday to Friday before 11am will be processed on the same day for a next day delivery before 1pm (excluding any Bank Holiday). Any orders we receive on Saturday and/or Sunday will be processed on the following Monday. All orders received on any Bank Holiday will be processed on the next working day. All express next day deliveries to the UK will be charged a £12.00 delivery charge. All standard deliveries to the UK will be charged a £8.00 delivery charge. Please allow 2-3 days for delivery. All deliveries to Europe will be charged a £16.00 delivery charge. Please allow up to 7 days for delivery. All deliveries to the rest of the world will be charged a £18.00 delivery charge. Please allow up to 14 days for delivery. The above delivery timescales are an approximate guide only. These timescales are based on information which our couriers have advised on. Usually from past experience most orders are delivered within these timescales. If nobody is available to sign for the delivery when it arrives at your billing delivery address, then a calling card will be left at the address with the phone number to call to arrange a re-delivery. Please note before the goods are handed to the recipient, the original calling card is needed along with proof of identification and signature will be required. If re-delivery is attempted without success on a further occasion, the order will be returned back to us. If an order has been lost or stolen whilst in transit, we will instruct a full investigation to be carried out by the courier company. No refund or replacement item will be sent until the investigation has been carried out and the claim has been approved by the courier company. For enquires regarding deliveries, please contact us at info@branded.net and remember to include your order ID number. Alternative Payment Methods We also accept payments via fax order, cheque or postal order via post and bank transfer. You can process all the payment methods online, simply add your item(s) to your shopping cart and proceed to the check out. There you will have the option to select the payment method you prefer or alternatively please click here. If you choose to send a cheque or postal order payment, please allow up to 7 to 10 working days for your payment to clear. Important Information for International Customers All non UK residents can only pay via bank transfer. Any orders that are shipped outside of the EC (European Community) may occur additional charges due to import taxes & duties by your countries customs. Branded (www.branded.net) do not have any control over any additional charges which may occur. Branded (www.branded.net) will not be responsible in paying or contributing to any additional charges which may occur due to import taxes & duties. We advise all International customers that all purchases will be completed in GBP (£ - UK Sterling). All International customers should check with their card issuer company the daily exchange rate before placing any orders. Although we monitor and update currency exchange rates on a daily basis different card companies charge different various rates for foreign currency purchase. Branded (www.branded.net) will not be responsible in paying or contributing to any additional charges which your card issuer company may additionally charge you.