Returns Policy
If you are not entirely satisfied with your order, simply return your order back to us within 7 days from date of receipt of your order, for a full refund of the product value. Please note - The postage & packaging cost will not be refunded, just the value of the item(s) in the order.

Before you can return your order back to us, you will need to complete a Return Request Form. You can do this by simply login in to your account on our web site and select the 'Order Returns' link. Once you have completed the form you will be provided with a returns ID number, please make a note of this number for your reference. This number must also be included in with the returned parcel. As soon as we receive your return request we will respond within two working days with instructions on how to return your order. The original sales invoice must accompany all returns.

NO RETURN ITEM WILL BE ACCEPTED WITHOUT A RETURNS ID NUMBER. FAILING TO COMPLETE THE RETURN REQUEST FORM COULD DELAY YOUR REFUND UP TO 30 DAYS.

You can login in to you account by clicking here.

Please Note - All items must be returned back to us in their original condition as they were sent out to you. This must include any dust bags, tags, labels, serial number cards, authentication cards and presentation boxes that came with the item. We will not accept any returned items with any of the above missing. We will not accept returned items that have been used, damaged, scratched, marked, soiled or misused in anyway. This also applies to returned items which have any odours such as from cigarettes, cigars, animal, perfumes, fragrances, food, dampness, etc. Items may have a security seal and tag attached to the product to identify that the item was purchased from www.branded.net. We will not accept a return if the security seal and/or tag have been removed from the item. All gift wrap packaging must be returned undamaged.

We reserve the right to refuse a return and items will be promptly sent back to you the buyer if any one of the above occurs.

All refunds will be made via the same method as when the order was placed. You will receive a confirmation email advising you once the refund has been processed. Please allow between 2-3 working days for all card refunds to show on your card account.

Please Note - Any postage you pay to return your order back to us will not be refunded. The return of any item will be at your own expense. Please make sure to use a recorded or registered service when returning any item. It will be your responsibility to return items in the appropriate and secure packaging and we will not accept any losses or damages which may occur in transit.